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Welcome to our support page. We will try to help you as best we can. Feel free to read through our FAQ. If you can't find what you are looking for, feel free to contact us.

FAQ

Orders

WHAT IS INCLUDED IN THE PRICE?

Included in the price is one Sleepytroll Baby Rocker and a charger with international plug adapters.

WHERE DOES SLEEPYTROLL SHIP?

We ship worldwide every business day from our storage and deliver within 1-3 business days

HOW MUCH DOES SHIPPING COST?

We offer FREE delivery within 1-3 business days when Sleepytroll Baby Rocker is purchased.

Product

WHY DOES SLEEPYTROLL FLASH RED?

This is a safety function to avoid the Sleepytroll to be mounted wrong. Please mount the Sleepytroll in a vertical position and try again.

HOW DO I RESET THE SLEEPYTROLL?

The Sleepytroll may be reset by pushing and holding the + and - buttons for 5 seconds.

HOW DO I RETURN FOR REPAIR/ REPLACEMENT?

If you need to return your device for repair or replacement it’s important that you contact our support team and get your return approved. Please contact support@sleepytroll.com