We’re here to help. Should you wonder about shipping, payments, returns or perhaps the product itself?
Below you’ll find our extensive FAQ. If you can’t find what you’re looking for, don’t hesitate to contact us
Included in the price is one Sleepytroll Baby Rocker and a charger with international plug adapters.
We ship worldwide every business day from our storage and deliver within 1-3 business days
We offer FREE delivery within 1-3 business days when Sleepytroll Baby Rocker is purchased.
No, we ship to all countries including all charges for taxes and import costs included. Only customers in Russia will have to pay import duties upon receival of their order.
We ship every business day from our storage worldwide and deliver within 1-3 business days in Europe and US. In any other country, delivery may take between 1-5 business days.
When your order is ready for shipping you will receive an email with your tracking number and a tracking link. You will be able to track your order as soon as it has shipped.
You can cancel your order at any time before the item has been packed or dispatched by our warehouse. If the order has been dispatched and you still wish to cancel the order, we will arrange for the item to be returned and provide you with a refund less the initial shipping fee.
If you for any reason are not satisfied with your Sleepytroll purchase, we offer you to return the product and a refund within 30 calendar days from the day the order is delivered. In case you do decide to return a shipping fee will be charged to you.
If you need to return your device it’s important that you contact the point of purchase. If purchased at sleepytroll.com, contact our support team and get your return approved. Contact support@sleepytroll.com to receive a shipping label. Please include your order number and the email address that was used to place the order.
Yes, Sleepytroll is CE and FCC certified. Sleepytroll is extensively safety tested by TÜV, a global product testing company.
This is a safety function to avoid the Sleepytroll to be mounted wrong. Please mount the Sleepytroll in a vertical position and try again.
The Sleepytroll may be reset by pushing and holding the + and - buttons for 5 seconds.
If you need to return your device for repair or replacement it’s important that you contact the point of purchase. If purchased at sleepytroll.com, contact our support team and get your return approved. Please attach proof of purchase. support@sleepytroll.com
Sleepytroll has built-in sound and motion sensors that start to gently rock your stroller when sound or motion is registered
Sleepytroll Rechargeable Baby Rocker gives you and your baby a well deserved break
Developed in Norway. Patented Globally.
